1. PARTIES

This Agreement is executed between the following parties within the framework of the terms and conditions set forth below.

1. “BUYER” (hereinafter referred to as the “BUYER”)

2. “SELLER” (hereinafter referred to as the “SELLER”)

By accepting this Agreement, the BUYER acknowledges and accepts in advance that, upon confirming the order subject to this Agreement, they will be obliged to pay the price of the order as well as any additional fees such as shipping costs and taxes, if any.

2. DEFINITIONS

In the implementation and interpretation of this Agreement, the terms listed below shall have the meanings set forth opposite them.

MINISTER: The Minister of Customs and Trade
MINISTRY: The Ministry of Customs and Trade
LAW: Law No. 6502 on Consumer Protection
REGULATION: Regulation on Distance Contracts (Official Gazette: 27.11.2014/29188)
SERVICE: All kinds of consumer transactions other than supply of goods, performed or committed to be performed for a fee or benefit
SELLER: The company offering goods to the consumer as part of its commercial or professional activities, or acting on behalf or account of the supplier
BUYER: A natural or legal person who acquires, uses, or benefits from a good or service for non-commercial or non-professional purposes
SITE: The internet website belonging to the SELLER
ORDERING PARTY: The natural or legal person who requests a product or service through the SELLER’s website
PARTIES: The SELLER and the BUYER
AGREEMENT: This contract executed between the SELLER and the BUYER
GOODS: Movable property subject to shopping, as well as software, sound, image, and similar intangible goods prepared for use in electronic environments

3. SUBJECT

This Agreement regulates the rights and obligations of the Parties pursuant to Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts, regarding the sale and delivery of the product(s) whose qualities and price are specified below and ordered electronically by the BUYER through the SELLER’s website.

Listed and published prices on the site are sale prices. Published prices and commitments remain valid until updated or changed. Prices announced for a limited time remain valid until the end of the specified period.

4. SELLER INFORMATION

Title: CUDL / AYŞE SU ALTUNTAŞ
Address: DOĞUŞ MAH. BAŞÇAVUŞ SOK. 102/10 ÇANKAYA/ANKARA
Phone: 5312683798
Email: [email protected]

5. BUYER INFORMATION

Name of the person to whom delivery will be made
Delivery Address
Phone
Fax
Email/Username

6. ORDERING PARTY INFORMATION

Name/Surname/Title
Address
Phone
Email/Username

7. INFORMATION ON PRODUCT(S)/SERVICE(S)

7.1

The basic characteristics (type, quantity, brand/model, color, unit, etc.) of the product(s)/service(s) are published on the SELLER’s website. If a campaign has been organized, the BUYER may review the relevant product’s characteristics during the campaign period. The campaign is valid until its announced expiration date.

7.2

Listed and published prices are sale prices. Prices and undertakings remain valid until updated or changed. Time-limited prices remain valid until the end of their respective period.

7.3

The tax-inclusive sales price of the goods or services subject to the Agreement is shown below:

Product Description
Quantity
Unit Price
Subtotal (VAT Included)
Shipping Fee:
Total:

Payment Method and Plan
Delivery Address
Person to Whom Delivery Will Be Made
Billing Address
Order Date
Delivery Date
Delivery Method

7.4

The shipping fee, which is the shipment cost of the product, shall be paid by the BUYER.

8. BILLING INFORMATION

Name/Surname/Title
Address
Phone
Fax
Email/Username

Invoice Delivery: The invoice will be delivered to the billing address together with the order during delivery.

9. GENERAL PROVISIONS

9.1

The BUYER acknowledges and declares that they have read and reviewed all preliminary information regarding the basic characteristics, sales price, payment method, and delivery conditions of the product(s) published on the SELLER’s website, and electronically confirmed these prior to entering into this Agreement.

9.2

Each product subject to the Agreement will be delivered to the BUYER or the person/institution at the BUYER’s designated address within the period specified in the preliminary information on the website, not exceeding the statutory period of 30 days. Should the product not be delivered within this period, the BUYER may terminate the Agreement.

9.3

The SELLER undertakes to deliver the product subject to the Agreement in complete form, in accordance with the specified characteristics, with the necessary documents (warranty certificate, user manual, etc.), in compliance with legal standards, and free from defects.

9.4

Before expiration of the performance period, the SELLER may supply a different product of equal quality and price to the BUYER, provided that the BUYER is informed and gives explicit approval.

9.5

If performance of the agreement becomes impossible, the SELLER shall notify the BUYER within 3 days and refund the BUYER within 14 days.

9.6

If the payment for the product is not made or canceled in bank records, the SELLER’s obligation to deliver the product ends.

9.7

If the BUYER’s credit card is used unlawfully by third parties after delivery and the bank refuses to pay the SELLER, the BUYER shall return the product to the SELLER within 3 days, with shipping costs covered by the SELLER.

9.8

In force majeure situations preventing delivery, the SELLER shall notify the BUYER. The BUYER may request cancellation, replacement, or postponement. Refunds will be made within 14 days for cash payments or reflected to the credit card within standard bank processing timelines (2–3 weeks).

9.9

The SELLER may contact the BUYER for communication, marketing, or notification purposes using the contact information provided by the BUYER.

9.10

The BUYER must inspect the goods before accepting delivery. Damaged or defective items should not be accepted. After delivery, the BUYER is responsible for proper preservation of the product. To exercise the right of withdrawal, goods must not be used.

9.11

If the credit card holder differs from the BUYER or a security concern is detected, the SELLER may request identity verification documents. If not provided within 24 hours, the SELLER may cancel the order.

9.12

The BUYER accepts responsibility for inaccuracies in the personal information provided and agrees to compensate the SELLER for resulting damages.

9.13–9.16

The BUYER agrees to comply with legal regulations, not use the website for unlawful or harmful purposes, and indemnify the SELLER against damages arising from misuse.

10. RIGHT OF WITHDRAWAL

10.1

The BUYER may withdraw from the Agreement within 14 days from delivery without giving any reason. In service contracts, the period begins from the contract date. If performance of the service begins with the BUYER’s approval before the withdrawal period expires, withdrawal is not permitted. Withdrawal costs belong to the SELLER.

10.2

To exercise the right of withdrawal, written notice must be sent to the SELLER within 14 days via registered mail, fax, or email, and the product must comply with the "Products for Which Withdrawal Cannot Be Exercised" section.

Upon withdrawal:

a) The invoice must be returned (corporate buyers must issue a return invoice).
b) The return form must be submitted.
c) Products must be returned complete with packaging and accessories.
d) Refund must be issued within 10 days; product must be collected within 20 days.
e) Damage resulting from BUYER’s fault must be compensated.
f) If withdrawal cancels eligibility for a promotion, the discount is revoked.

11. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

Products prepared according to the BUYER’s request or personal needs, underwear bottoms, swimwear bottoms, cosmetics, disposable goods, perishable items, products unsuitable for return once opened for hygiene reasons, and intangible digital goods delivered instantly—among others listed—cannot be returned.

Books, software, CDs, DVDs, stationery, and similar items must be unopened, unused, and undamaged to be returned.

12. DEFAULT AND LEGAL CONSEQUENCES

If the BUYER defaults on credit card payments, they will owe interest and be liable to the bank. The SELLER may recover damages and legal costs due to late payment.

13. JURISDICTION

Disputes shall be resolved before consumer arbitration boards or consumer courts within monetary limits defined by law and based on the consumer's residence or place of transaction.

14. ENFORCEMENT

When the BUYER completes payment for the order on the Site, they are deemed to have accepted all terms of this Agreement. The SELLER must ensure that the BUYER confirms having read and accepted the Agreement before the order is finalized.

SELLER: CUDL / AYŞE SU ALTUNTAŞ
BUYER:
DATE: